Syllabus:
    Diploma in Administration

Programme details for the Certificate in Business Administration

Courses Presented in This Programme

The Dip.Admin. includes the following compulsory courses:

• English for Careers
• Administrative Management
• NT Survey
• General Management
• Business Communication
• Values of Christ
• Basic Study Skills
• Management Skills Seminars

Duration of the Programme

This programme has a minimum learning duration of eight months before the qualification certificate can be issued. The maximum learning duration is normally two years.

Prerequisites

An applicant may be granted admission to this programme being in possession of one of the following certificates:

• A valid tertiary education entrance qualification
• Any other certificate deemed equivalent and which the CU Senate has approved

English for Careers

Credits: 16

Synopsis. Designed to keep pace with changing student populations, current workplace needs, and the emerging 21st century culture, this text offers a lively, accessible, and user-friendly alternative for the many students (including those with poor English skills) who dread the thought of barebones traditional grammar and communication instruction and its overkill of rules. Personalized by warmth, light humor, and inspiration, it focuses on the “real-world” English skills needed to get a good job, hold the job, and advance in a career–i.e., how to write and speak Standard English for careers and to avoid noticeable errors. It features a reading level that assures readability for nearly any student, and uses unique presentation techniques (e.g., Read-Recap-Replay segments and adult-level “on-the-job” information embedded in skill exercises) that make principles easier to learn and remember than in similar texts.

Outline. The following aspects are reflected in this course:

• Word Power: Enlarge Your Business Vocabulary
  
• Weather or Knot Choose the Right Words (Homonyms, Prepositions, Pronunciation).
  
• Ain't Is in the Dictionary Learn Dictionary Smarts (Dictionary Use in the 21st Century).
  
• Grammar for Grownups. Identify the Tools of the Trade (Parts of Speech).
  
• Apples, Tigers and Swahili. Tell Who, Whom, or What with Nouns
  (Plural, Compound, Proper, and Inclusive Nouns).
  
• Be Kind to Substitutes. Pronouns Substitute for Nouns.
  
• Looking for the Action? Then Find the Verbs!
  
• Words That Describe Describe with Adjectives and Adverbs.
  
• The Taming of the Apostrophe Avoid the Apostrophe Catastrophe.
  
• Secret Life of a Sentence Revealed
  (Fragments, Run-Ons, Comma Splices, Correct Sentences).
  
• The Pause That Refreshes ,.?!.
  
• Punctuation Potpourri Use ! . ? , as well as (; : “ - -- ‘)
  
• Getting Your Act Together. Write and Speak Clearly, Correctly, Logically, and Concisely.
  
• Take Your Show on the Road. Use Today’s Vocabulary, “Grammar for Grownups,” Formatting, and Presentation Techniques.

Administrative Management

Credits: 19

Synopsis. Managers and executives in companies of all sizes are focusing an ever-increasing concern on "the bottom line" because it is the most effective means of assuring their survival. The administrative management field affects how well companies perform financially. As companies maximize the efficiency with which they carry out their office operations, they will perform better financially. This course is about managers and executives maximizing the effectiveness of their areas of responsibility by improving administrative management.

Outline. The following aspects are reflected in this course:

• The managerial process
• The organizing process
• The communication process
• Office layout
• Office environment
• Office equipment and furniture
• Selecting office employees
• Developing office employees
• Supervising office employees
• Motivating office employees
• Appraising performance of office employees
• Analyzing jobs of office employees
• Evaluating jobs of office employees
• Administering salaries of office employees
• Measuring output of office employees
• Improving productivity of office employees
• Systems analysis
• Computer technology
• Telecommunications technology
• Applications software
• Records management and micrographics
• Forms design and control
• Office reprographics and mail services
• Quality and quantity control
• Budgetary and cost control

New Testament Survey

Credits: 7

Synopsis. Xxxx.

Outline. The following aspects are reflected in this course:

• Xxxxx
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General Management

Credits: 21

Synopsis. This course deals with the principles of management. It demonstrates the real-world applications of management concepts and makes management come alive by bringing real managers and students together. As it successfully integrates the various functions of management, this course establishes a dialogue with managers from a variety of fields.

Outline. The following aspects are reflected in this course:

• Introduction to management and organizations
• Management yesterday and today
• Organizational culture and the environment: the constraints
• Managing in a global environment
• Social responsibility and managerial ethics
• Decision-making: the essence of the managers job
• Foundations of planning
• Strategic management
• Planning tools and techniques
• Organizational structure and design
• Communication and information technology
• Human resource management
• Managing change and innovation
• Foundations of behavior
• Understanding groups and teams
• Motivating employees
• Leadership
• Foundations of control
• Operations and value chain management

Business Communication

Credits: 19

Synopsis. This course brings all the pieces of business communication together to give students a realistic understanding of the fundamental concepts of business communication. It demonstrates how to communicate effectively through real-world company examples and real-life business situations. With practical, realistic assignments, students learn the concepts behind effective communication while developing and refining their skills to compete more successfully in today's job market.

Outline. The following aspects are reflected in this course:

• Achieving success through effective business communication
• Communicating in teams and mastering listening, nonverbal communication, and business etiquette skills
• Communicating interculturally
• Planning business messages
• Writing business messages
• Completing business messages
• Writing routine messages
• Writing bad-news messages
• Writing persuasive messages
• Planning business reports and proposals
• Writing business reports and proposals
• Completing formal business reports and proposals
• Planning, writing, and completing oral presentations
• Writing resumes and application letters
• Interviewing for employment and following up
• Format and layout of business documents
• Documentation of report sources
• Correction symbols

Values of Christ

Credits: 4

Synopsis. Xxxx.

Outline. The following aspects are reflected in this course:

• Xxxxx
• Xxxxx
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Management Seminars

Credits: 4

Synopsis. Xxxx.

Outline. The following aspects are reflected in this course:

• Oral Presentation Skills
• Motivating Others
• Developing People
• Empowering & Delegating
• Planning & Goalsetting
• Evaluating & Controlling Performance
• Coaching, Counselling & Support Communications

Basic Study Skills

Credits: 9

Synopsis. Xxxx.

Outline. The following aspects are reflected in this course:

• Preparing
• Studying
• Reading Skills
• Basic Math
• Learning
• Preparing for Tests
• Taking Tests

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